Stop paying $10.00 every time your dental office phone rings.
Smith.ai charges per call. When an existing patient calls to check office hours or reschedule a cleaning, that's $10.00 gone. Worst of all, call center agents cannot write into your Dentrix or Eaglesoft operatory chairs—they just email you notes. Ola Eve provides transparent pricing starting at $369/mo with autonomous 2-way PMS writeback.
Pricing Comparison
Ola Eve: $369/mo (Standard • 500 mins) or $569/mo (Premium • 700 mins)
Smith.ai: $300/mo for only 30 calls ($10.00/call base) + $10.50/call overages
PMS Scheduling Integration
Ola Eve: 2-Way Level 5 Writeback
Smith.ai: Takes a message or fills out a generic web form; no operatory writeback
Contract Terms
Ola Eve: Month-to-Month (No contract)
Smith.ai: Monthly plans with strict call caps and heavy overages
Side-by-Side Feature & Technical Matrix
Comparing Ola Eve’s autonomous Level 5 PMS voice architecture with Smith.ai Virtual Receptionists.
| Capability / Standard | Ola Eve Voice AI | Smith.ai |
|---|---|---|
Predictable Flat Monthly Cost 500 pooled minutes included with transparent $0.39/min overage | $369 / $569 month | $10.00 to $11.00 per individual call |
Real-Time 2-Way PMS Writeback Writes appointments directly into Dentrix or Eaglesoft operatory chairs | Yes (Autonomous Level 5) | No (Sends email/ticket to front desk) |
Operatory Chair Collision Safeguards Prevents double-booking across OP1 Surgical, OP2 Hygiene, OP3 Restorative | Yes (Built-in) | No (Manual oversight required) |
Dental Clinical Triage & Knowledge Recognizes crown vs implant vs cleaning and matches requested doctor | 100% Dental Trained | Generic call center agents (Law, HVAC, Dental) |
Call Connection Latency Time before caller hears a responsive human-like greeting | < 500ms (Immediate) | 2–4 rings + call routing queue |
Automated Voice Reminders & Confirmations Dispatches automated reminder calls with live in-call rescheduling | Yes (Module 13) | Extra add-on fee |
In-Office Special Promotion Wrap-Up Wraps calls with practice promos (Whitening, Invisalign) & SMS vouchers | Yes (Section 10 protocol) | No |
Spam & Telemarketer Filtering Blocks unwanted robo-calls without billing your practice | Included Free | Can trigger per-call charges if agent answers |
100% HIPAA BAA Included Guaranteed ePHI security and signed Business Associate Agreement | Yes | Yes |
Instant Self-Service Phone Demo Test the receptionist live on your phone right now in 5 seconds | Yes (Available 24/7) | No (Requires onboarding call) |
The 3 Critical Operational Differences
Why dental practices choose Ola Eve over Smith.ai for call answering and scheduling.
1. The $10.00 Per-Call Trap vs. Flat Monthly Plans ($369 / $569)
Per-call billing punishes busy dental practices.
On Smith.ai, a dental clinic receiving 150 calls a month pays upwards of $1,400 to $1,600/month because every single call—whether a new patient, an insurance adjuster, or someone asking for directions—incurs a $10.00+ charge. Ola Eve provides predictable pooled plans starting at $369/month (500 mins) or $569/month (700 mins), keeping your costs completely predictable.
2. Autonomous PMS Booking vs. Emailing Message Slips
Smith.ai takes notes; Ola Eve fills your dental chairs.
Smith.ai agents are not trained dental assistants. They take a caller's name, phone number, and brief description, then send an email or Zapier webhook to your office. Your front-desk staff still has to call the patient back, play phone tag, and manually schedule the appointment. Ola Eve accesses live provider schedules and books the appointment directly into Dentrix or Eaglesoft.
3. Dedicated Dental Intelligence vs. Generic Call Center
Ola Eve understands operatory chair mapping and dental specialties.
Smith.ai agents handle calls for law firms, roofers, plumbers, and dental offices in the same shift. Ola Eve is purpose-built for dental clinics, recognizing clinical specialties (implants, root canals, Invisalign, prophylaxis) and booking into the exact designated operatory chair (OP1 Surgical, OP2 Hygiene, OP3 Restorative).
Cost Breakdown for 150 Inbound Calls / Month
Ola Eve
$369 / month
500 pooled minutes included. No setup fees. No hardware leases. Zero long-term contracts.
Smith.ai Virtual Receptionists
$1560 / month
Based on standard 150 calls/mo at $10.00 to $10.50 per call.
💡 Bottom-Line Practice Impact: Save $1,191 / month (76% reduction)
Smith.ai costs over $1,500/mo for a standard 3-chair practice handling 150 calls. Ola Eve provides superior PMS integration and faster answering for just $369/mo flat.
Frequently Asked Questions: Ola Eve vs. Smith.ai
Specific questions dental practice owners ask when comparing both solutions.
Compare Ola Eve to Other Dental Solutions:
Ready to see the difference for yourself?
Test Ola Eve right now on your mobile phone. Hear how naturally she answers patient inquiries, checks doctor availability, and schedules directly into Dentrix or Eaglesoft.